The GIG Search: Simplifying Local Gig Discovery in the UK
A mobile-first platform that connects people to short term jobs nearby instantly and effortlessly.
Shipped
The GIG Search is like Uber for gigs it connects users to nearby, short-term jobs in real time based on location, availability, and skills, making flexible work fast, efficient, and accessible.
Project Overview
My Role
UI/UX Designer
Scope
UX Research and Design
My Responsibilities
Designed and delivered the end-to-end onboarding flow, incorporating Right to Work compliance checks. Created the job board experience featuring smart job cards, advanced filtering options, and one-tap application. Developed a comprehensive worker dashboard that includes performance tracking, bank setup, payslip access, e-learning modules, and document management. Led UX research, usability testing, prototyping, and collaborated closely with developers during handoff.
Seamless Onboarding with Right to Work Compliance
The Problem: Users needed a straightforward and guided onboarding process that helped them set up their profile including selecting a location, adding relevant experience and skills, and completing the Right to Work compliance steps.
UX Goal: Make legal compliance simple, visual, and progressive, reducing friction while collecting all required information up front.
The Solution: Developed a progressive onboarding flow capturing location, skills, and experience, with integrated Right to Work verification for a compliant and user-friendly start.
Fast & Focused Job Discovery Experience
The Problem: Users needed a fast and intuitive way to discover and apply for relevant jobs without having to sift through cluttered or irrelevant listings.
UX Goal: Design a clean, focused job board optimised for scan and apply behaviour, helping users quickly find roles that match their preferences.
The Solution: Designed a fast, filterable job board with interactive map view and expandable cards for efficient job discovery and one-tap applications. Also designed a smart filtering feature to help users narrow down required results.
All-in-One Worker Dashboard for Self-Service
The Problem: Users lacked a central place to track performance, manage documents, and access earnings info.
UX Goal: Design a modular dashboard that promotes independence and clarity.
The Solution: Crafted a comprehensive, mobile-first worker dashboard delivering performance insights, secure earnings management, and centralised document access for seamless self-service.
Design Process
Research
Founder workshops
Competitor analysis
Map user flow
Prioritise features
Wireframes
Prototyping
Feedback loop
High-fidelity design
Handoff
📦 Deliver
👨💻 Develop
🎯 Define
🔎 Discover
Outcomes
33% of users successfully onboarded
+73% app impressions since launch
+58% increase in downloads
Key Learnings
Self-serve tools reduce support load and empower users to act independently.
Clear, compliant UX builds trust and reduces friction.
Mobile UX decisions (like filters and CTA placement) greatly impact usability.
“Swapnil has an exceptional ability to translate complex problems into seamless user experiences. His sharp UX insights and solutions were crucial to refining our product.”
Founder, The GIG Search
Founder's Review
